Friday, December 19th, 2008
The problem with a lot of cleaning service business owners is they start to get affected by all the complaints they receive. If you are interested in establishing your own cleaning service, you should expect to get negative feedback all the time, even if you are doing your job well. You may think that if you just keep on addressing the problems immediately, they will all go away in time, revealing a highly satisfied customer. If you are fortunate enough to meet this ideal client of yours, then never ever let him go. But, you have to disillusion yourself right now; most clients will always have at least one criticism every couple of days.
(more…)
Tags: affected, business, cleaning, clients, complaining, complaints, establishing, feedback, job, keep, negative, owners, problem, receive, services, start
Posted in Customer Relations, Sales and Marketing, customers | Comments Off
Friday, October 31st, 2008
The problem with a lot of cleaning service business owners is they start to get affected by all the complaints they receive. If you are interested in establishing your own cleaning service, you should expect to get negative feedback all the time, even if you are doing your job well. You may think that if you just keep on addressing the problems immediately, they will all go away in time, revealing a highly satisfied customer. If you are fortunate enough to meet this ideal client of yours, then never ever let him go. But, you have to disillusion yourself right now; most clients will always have at least one criticism every couple of days.
(more…)
Tags: affected, cleaning, clients, complaining, couple, decrepit, feedback, keep, lot, receive, save, service, start, start your own cleaning business
Posted in Customer Relations, customers | Comments Off